How Can I Upgrade My Assurance Wireless Phone

How Can I Upgrade My Assurance Wireless Phone

Assurance Wireless is a federal Lifeline Assistance program that provides free or low-cost cell phone service to eligible low-income individuals. The program offers a basic smartphone with limited features and functionality. However, if you want to upgrade your Assurance Wireless phone, there are several options available to you. In this article, we will discuss how you can upgrade your Assurance Wireless phone.

Section 1: Check Your Eligibility

Before you can upgrade your Assurance Wireless phone, you need to ensure that you are eligible for an upgrade. Assurance Wireless offers phone upgrades to eligible customers every year. To be eligible for an upgrade, you must have an active account with Assurance Wireless for at least 60 days and have used your phone for at least one chargeable call or text message during the last 30 days.

To check your eligibility, log in to your Assurance Wireless account on their website or call their customer service number. If you are eligible for an upgrade, you can choose from a range of smartphones offered by Assurance Wireless.

Section 2: Choose Your Phone

Assurance Wireless offers a range of smartphones from different manufacturers such as Samsung, LG, and ZTE. You can choose a phone that suits your needs and budget. The phones offered by Assurance Wireless come with different features and specifications, so it’s essential to choose a phone that meets your requirements.

For example, if you need a phone with a large screen, you can choose the Samsung Galaxy J3 Achieve, which has a 5-inch screen. If you need a phone with a long battery life, you can choose the LG Tribute Empire, which has a 2500mAh battery. If you need a phone with a good camera, you can choose the ZTE Prestige 2, which has a 5MP rear camera and a 2MP front camera.

Section 3: Order Your Phone

Once you have chosen your phone, you can order it online or by calling Assurance Wireless customer service. If you order your phone online, you will need to provide your Assurance Wireless phone number and account PIN. You will also need to pay a shipping fee of $10. If you order your phone by phone, you will need to provide your Assurance Wireless phone number, account PIN, and shipping address.

After you place your order, your new phone will be shipped to you within 3-5 business days. When you receive your new phone, follow the instructions provided to activate it. You will need to transfer your existing phone number and account information to your new phone.

Section 4: Transfer Your Data

If you have data on your old Assurance Wireless phone that you want to transfer to your new phone, you can do so using several methods. One way is to use the “Smart Switch” app that comes pre-installed on most Samsung phones. This app allows you to transfer data such as contacts, messages, photos, and videos from your old phone to your new phone wirelessly.

If you don’t have a Samsung phone or if the Smart Switch app is not available on your phone, you can use other methods such as Google Backup or a third-party app like MyBackup Pro. These methods allow you to back up your data on your old phone and restore it on your new phone.


Upgrading your Assurance Wireless phone is easy and affordable. By checking your eligibility, choosing a phone, ordering it, and transferring your data, you can enjoy the benefits of a new smartphone without breaking the bank. With a new phone, you can access more features and functionality, stay connected with friends and family, and enjoy a better user experience. If you have any questions or issues with upgrading your Assurance Wireless phone, don’t hesitate to contact their customer service for assistance.

Ambika Taylor

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